AUTH Eyeglasses & Shades
Your one-stop eyeglasses and shades shopOn EyeglassesAndShades.com you will find current collection items and most famous models from previous lines. You can see inconceivable selection of men's, women's and unisex models here. EyeglassesAndShades.com now offers more than 40 brands of fashion eyeglasses and shades at prices up to 60% off retail and has established itself as the leading e-tailer of discount authentic designer and brand-name eyewear, so you'll have the widest possible choice of fashions and colors to absolutely satisfy your taste.
We were launched in 2001 as a grassroots effort to offer discount eyewear to the online shopper. Eight years later, we offer more than 40 brands of sunglasses at prices up to 50% off retail and have established ourselves as the leading e-tailer of discount designer and name brand glasses. Everything is 100% authentic and is covered by a manufacturer's warranty. The number one goal, to satisfy all customers, is accomplished by providing the largest selection of products at the lowest possible prices, delivering products in a timely fashion, an automated and bar coded warehouse and an in-house customer service center.
EyeglassesAndShades.com's quick delivery and outstanding customer service have impressed customers around the globe, providing top-quality, brand-name eyewear at great discount prices.
Our contact information
By email: mdaoptical@gmail.com
By mail:
MDA Optical
PO BOX 297243
Brooklyn, NY 11229-7243
By phone(toll free): 866 298-9022
Please note:
Our New York office is opened Monday through Friday, 10AM to 6PM (GMT-05:00) Eastern Standard Time. In the off hours please leave a detailed message and we will do our best to return your call within two business days.
By email: mdaoptical@gmail.com
By mail:
MDA Optical
PO BOX 297243
Brooklyn, NY 11229-7243
By phone(toll free): 866 298-9022
Please note:
Our New York office is opened Monday through Friday, 10AM to 6PM (GMT-05:00) Eastern Standard Time. In the off hours please leave a detailed message and we will do our best to return your call within two business days.
Shipping Information:
Normal order processing time is 1-5 business days. (Usually 1-3 days).
Orders that are placed before 1:30 PM EST will begin processing the same day, if your order has been placed after 1:30 PM EST it will be processed the following business day. Unless its a holiday or weekend.
Delivery times do not include orders placed after 4 pm Friday, weekend, or holidays. Please allow an additional 1-2 weeks for special orders.
INTERNATIONAL SHIPPING CHARGES
Our standard delivery area is within the United States 50 states. Most items can be shipped internationally (additional shipping charges will be incurred). To contact us regarding shipping rates outside of the continental US, please send an email to mdaoptical@gmail.com. All International Shipments: will be sent with duties and taxes to be paid by the recipient. Duties will be assessed by the importing country based on current laws governing imports. PLEASE BE ADVISED THAT ACCORDING TO OUR SELLER'S PROTECTION POLICY FOR INTERNATIONAL ORDERS WE SHIP TO THE BILLING ADDRESS/NAME ONLY
PRODUCT INSPECTION
Please remember that when the order arrives it is your responsibility to ensure that the product has not been damaged in transit by the freight company. Inspect the box for external damage, remove the packaging and inspect the contents for any physical damage in the presence of the delivery driver. If there is any damage, visible or not, you must indicate such on the delivery receipt. When you sign the delivery ticket and do not note any damage, the unit becomes your property.
Again, please take the time to inspect the delivery and if there is any damage be sure to note it on the delivery ticket. If the damage is severe enough to render the product inoperable or unusable, please refuse the shipment and contact us immediately at mdaoptical@gmail.com with ATTN: SHIPPING PROBLEM in the subject line. Concealed damage is almost impossible to prove if no notation was made at the time of delivery. However, if you discover internal (non-visible) damage please contact us within three (3) business days for instructions. We will work with you and the carrier to resolve the issue to the best of our ability.
RETURNS AND EXCHANGE
If you are not 100% satisfied with your purchase, you can exchange the item(s) in new and unused condition with all warranty papers, cases in their original condition and with all original packaging and labels within 5 days for an exchange. Shipping and handling fees are not subject to a refund. In case of an exchange, we will apply the original purchase amount less shipping and handling toward your new purchase. IN CASE OF A REFUND BEING ISSUED, THERE WILL BE A 20% RESTOCKING FEE APPLIED AGAINST THE PURCHASE.
Please note that new and unused condition means that there are no marks on the item or any wear on the tags (such as the hologram or shipping tags) or the case. We sell only brand new items and will not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. If you would like to return a product, please email our Customer Service Department for a Return Merchandise Authorization (RMA) number. This RMA number must be written on the outside of the box, and please include the packing slip inside. Please note that we cannot issue a refund for items returned without this authorization number. For your protection, we recommend that you use Insured United States Postal Service when returning goods. We prefer return requests be handled ONLY through email to expedite your return. We will notify you via e-mail of your refund once we have received and processed your returned product. We will refund your money to the credit card you used to purchase your item within 30 days of receiving and processing your return. Depending on your billing cycle, the refund will reflect on your statement within 2 billing statements. We provide no refunds for unauthorized items returned to us without an RMA number. All merchandise being returned must be authorized before you return it, and must be arranged within 7 days of receiving your order. Unauthorized returns and returned items that do not meet our guidelines become the property of mdaoptical@gmail.com and will be disposed of.
Normal order processing time is 1-5 business days. (Usually 1-3 days).
Orders that are placed before 1:30 PM EST will begin processing the same day, if your order has been placed after 1:30 PM EST it will be processed the following business day. Unless its a holiday or weekend.
Delivery times do not include orders placed after 4 pm Friday, weekend, or holidays. Please allow an additional 1-2 weeks for special orders.
INTERNATIONAL SHIPPING CHARGES
Our standard delivery area is within the United States 50 states. Most items can be shipped internationally (additional shipping charges will be incurred). To contact us regarding shipping rates outside of the continental US, please send an email to mdaoptical@gmail.com. All International Shipments: will be sent with duties and taxes to be paid by the recipient. Duties will be assessed by the importing country based on current laws governing imports. PLEASE BE ADVISED THAT ACCORDING TO OUR SELLER'S PROTECTION POLICY FOR INTERNATIONAL ORDERS WE SHIP TO THE BILLING ADDRESS/NAME ONLY
PRODUCT INSPECTION
Please remember that when the order arrives it is your responsibility to ensure that the product has not been damaged in transit by the freight company. Inspect the box for external damage, remove the packaging and inspect the contents for any physical damage in the presence of the delivery driver. If there is any damage, visible or not, you must indicate such on the delivery receipt. When you sign the delivery ticket and do not note any damage, the unit becomes your property.
Again, please take the time to inspect the delivery and if there is any damage be sure to note it on the delivery ticket. If the damage is severe enough to render the product inoperable or unusable, please refuse the shipment and contact us immediately at mdaoptical@gmail.com with ATTN: SHIPPING PROBLEM in the subject line. Concealed damage is almost impossible to prove if no notation was made at the time of delivery. However, if you discover internal (non-visible) damage please contact us within three (3) business days for instructions. We will work with you and the carrier to resolve the issue to the best of our ability.
RETURNS AND EXCHANGE
If you are not 100% satisfied with your purchase, you can exchange the item(s) in new and unused condition with all warranty papers, cases in their original condition and with all original packaging and labels within 5 days for an exchange. Shipping and handling fees are not subject to a refund. In case of an exchange, we will apply the original purchase amount less shipping and handling toward your new purchase. IN CASE OF A REFUND BEING ISSUED, THERE WILL BE A 20% RESTOCKING FEE APPLIED AGAINST THE PURCHASE.
Please note that new and unused condition means that there are no marks on the item or any wear on the tags (such as the hologram or shipping tags) or the case. We sell only brand new items and will not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. If you would like to return a product, please email our Customer Service Department for a Return Merchandise Authorization (RMA) number. This RMA number must be written on the outside of the box, and please include the packing slip inside. Please note that we cannot issue a refund for items returned without this authorization number. For your protection, we recommend that you use Insured United States Postal Service when returning goods. We prefer return requests be handled ONLY through email to expedite your return. We will notify you via e-mail of your refund once we have received and processed your returned product. We will refund your money to the credit card you used to purchase your item within 30 days of receiving and processing your return. Depending on your billing cycle, the refund will reflect on your statement within 2 billing statements. We provide no refunds for unauthorized items returned to us without an RMA number. All merchandise being returned must be authorized before you return it, and must be arranged within 7 days of receiving your order. Unauthorized returns and returned items that do not meet our guidelines become the property of mdaoptical@gmail.com and will be disposed of.
